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Service & lift maintenance
Just like a car, your lift needs regular service and maintenance to run properly. Even though our lifts comply with the highest safety standards, lift parts need oiling and electronic and mechanical protections, such as safety circuits, brakes and locks, need regular checking and calibrating. In many countries, regular lift maintenance is a legal requirement, and because it is paramount to lift safety, we have made it a condition for our manufacturer’s warranty.
Maintenance is key to lift safety
No maintenance, no manufacturer warranty
Reduces the risk of costly repairs
Increases the lifespan of your lift
How often does your lift needs maintenance?
Depending on the placement, configuration, model, and design options of your Cibes lift, site preparations will differ. For example, if your lift goes through the floor, a builder needs to create openings between the floors. But if the lift is installed inside an open stairwell, or leans against a loft landing, floor openings are not necessary.
Your Cibes dealer will inform you and your builder about the necessary site checks and preparations. Although some building preparations are necessary, Cibes platform and cabin lift solutions require much less construction work than conventional lifts.
Low-maintenance lifts
Although all lifts require regular checks and service, Cibes screw-driven lift technology requires maintenance less frequently than other drive systems. The drive system of our lifts is simple, robust and reliable and all our lifts are equipped with an auto lubrication system ensuring that the lifting screw is always well oiled. As our screw-driven system is 100% electric and free from hydraulic fluids, there is no risk of leakage or malfunctioning due to temperature changes or pressure drops.
A service contract is a smart investment
Appropriate maintenance is essential to extending the lifetime of your lift, making its mechanical and electronic components last longer. Regular maintenance also reduces the risk of expensive replacements and repairs. That is why getting a service contract is a smart investment, offering you both environmental and financial advantages.
For general information about your national regulations for maintenance, please visit the EPSA website (European Platform and Stairlifts Association). For advice on your specific needs, we advise you to talk to your local Cibes dealer.
Benefits of a Cibes maintenance contract
You are free to choose any service and maintenance provider you like, but signing a maintenance contract with a Cibes certified dealer has many benefits. While many lift service companies will claim that they can maintain any kind of lift technology, the truth is that every lift type and drive system requires very specific knowledge and skills. One of the most important benefits of signing with a Cibes certified dealer is that you know that they have the training and skills to maintain screw-driven lift technology. That fact is also important to guarantee the warranty of your lift.
Trained professionals
Lift maintenance requires expertise and screw-driven lifts are no exception. Our lift technicians worldwide are trained to provide the best maintenance of our lifts.
Only original spare parts
Cibes certified dealers use our original spare parts, whereas other dealers may not. Using other spare parts is a risk that may affect your manufacturer's warranty.
Manufacturer's warranty
High-quality lift maintenance is so essential to safety, durability and function that we have made maintenance by a certified Cibes dealer a condition for your warranty.
Customised maintenance contracts
We want to offer you a maintenance contract that suits your lift and your needs. Our certified dealers know our lift technology by heart and will offer you a customised maintenance plan, tailored to the conditions and location of your specific lift. Contact us today to get in touch with your closest Cibes dealer!
Worldwide service network
Cibes has a worldwide distribution network of dealers and local agencies. All our dealers are certified and trained to offer you great technical support and maintenance contracts adapted to your needs.
Find your closest Cibes dealer
How you can take care of your lift
Lift maintenance is key, but there are also things you can do yourself to take care of your lift. For example, it is important that you use the lift carefully and only for the purpose for which is was designed. It is also important that you clean your lift regularly. How often your lift needs cleaning depends on where it is installed (indoor/outdoor/public/private) and how often it is used.
To learn more about lift cleaning, please consult our webpage below.
Lift cleaning
Global customer support
Wherever you are in the world, we are never far away. We have direct sales offices and distributing partners in more than 70 countries across the world to support and advise you every step of the way. Contact us today to get in touch with your closest Cibes dealer.
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